JOBS/CAREER


HARRISONBURG OPENINGS

Shenandoah Joe Coffee Roasters is currently hiring for our new store in Harrisonburg, Virginia. Store opening will be in March.

CASHIER/BAR BACK

As the first point of contact, it is essential that you provide exceptional customer service. What does this mean? You are expected to have great product knowledge, exhibit confidence and professionalism in your customer interactions, and display grace when dealing with unknowledgeable customers. While keeping interactions brief, you are able to engage and develop relationships with customers. You will be trained to brew coffee and make non-espresso based drinks, help baristas with set-ups, restocking, cashiering, and cleaning. No experience is required, but you have a passion for coffee and are willing to make a minimum 6 month commitment. Career Path Next Step > Barista.

Download a PDF application and email it to info@shenandoahjoe.com.


BARISTA

As a Barista, you will be expected to have excellent product knowledge, a thorough understanding of espresso extraction and drink building techniques, and an ability to work with confidence and professionalism while exhibiting superior customer service skills. You have the ability to engage with customers while not losing focus on your drink preparation. You take pride in delivering a quality experience to every customer. Previous experience preferred from a quality-focused specialty coffee shop, but you must be open minded to learn new skills and form new habits. You must be dependable, assist with training staff, attend skill building classes to continuously enhance your own skill set, and assist with other routine store functions.

Download a PDF application and email it to info@shenandoahjoe.com.


STORE MANAGER

All applicants should have the following credentials:
- 2 years restaurant/cafe management experience
- excellent customer service skills
- ability to build and maintain a positive team
- passion for coffee
- ability to train staff in coffee knowledge, production, and sales

Job Requirements will include:
- providing excellent customer service in a fast paced espresso bar
- maintaining team morale 
- training staff and encouraging improvement in skill sets
- ordering supplies, equipment, and products 
- participating in and leading coffee cuppings for staff
- conducting formal staff reviews
- a relentless drive to improve staff, sales, and customer experience

Submit a cover letter, resume, and references to info@shenandoahjoe.com


CHARLOTTESVILLE OPENINGS

BARISTAS

Position Summary: Make espresso based drinks and shift leader.

Duties and Responsibilities: Store opening and closing, responsible for nightly drawer closing. Making espresso based drinks quickly and accurately to Shenandoah Joe standards.

Experience: barista experience a plus

Requirements: The requirements listed below are representative of the knowledge, skill and/or ability required to perform the above-mentioned duties successfully.

- Ability to move line quickly, proficient on semi automatic or manual espresso machine
- Ability to handle money accurately, attention to detail
- Ability to take direction and communicate clearly
- Demonstrated capability to work well in a team structure
- Flexible, with the ability to work independently and with minimal guidance
- Excellent interpersonal and customer service skills
- Desire and ability to be able to learn and talk about espresso and coffees
- Ability to maintain confidentiality

You may pick-up an application at either location or download a PDF application here.


REGISTER

Position Summary: The Register Staff is responsible for taking customer order, writing drink tickets for barista.

Duties and Responsibilities: Taking customer orders, with includes coffee, pastries, espresso beverage and coffee beans. The ability to enter orders in register quickly and accurately. Writing drink tickets and communicating with barista. Ability to talk to customer about coffee varietals, and other duties as assigned.

Experience: retail or café experience a plus

Requirements: The requirements listed below are representative of the knowledge, skill and/or ability required to perform the above-mentioned duties successfully.

- Ability to move line quickly, proficient on register
- Desire and ability to be able to learn and talk about coffees and products
- Ability to take direction and communicate clearly
- Demonstrated capability to work well in a team structure
- Flexible, with the ability to work independently and with minimal guidance
- Excellent interpersonal and customer service skills
- Ability to maintain confidentiality

You may pick-up an application at either location or download a PDF application here.



BAR-BACK

Position Summary: The barback is responsible for maintaining a clean and orderly service area. The barback will be responsible for daily cleaning, restocking, dishwashing, bussing and interacting with customers.

Duties and Responsibilities: Brewing hot and iced coffee, prepping fruit for smoothies. Ensuring bar area is clean and organized, bussing tables and maintaining the condiment bar, cleaning, including dishwashing, ensuring that adequate inventory levels are maintained and the bar and storage areas are well stocked, and other duties as assigned.

Experience: Café bar experience a plus

Requirements: The requirements listed below are representative of the knowledge, skill and/or ability required to perform the above-mentioned duties successfully.

- Ability to organize and clean efficiently, with eye for detail
- Ability to take direction and communicate clearly
- Demonstrated capability to work well in a team structure
- Flexible, with the ability to work independently and with minimal guidance
- Excellent interpersonal and customer service skills
- Ability to maintain confidentiality

You may pick-up an application at either location or download a PDF application here. -->

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